News Release

Editorial Contact:

Hilary Shaw
Open Systems Advisors
617.367.3003
hshaw@crossroads-osa.com

(November 7, 2002 Boston, MA) -- Submissions for the Crossroads 2003 A-List Awards process are due to Crossroads-OSA (www.crossroads-osa.com) on Monday, November 11, 2002.

“The Crossroads research process has been successful in identifying new technologies and vendors who can win business in a tough environment,” said Nina Lytton, President, OSA. “The track record of current winners speaks for itself.”

For example:

• Unica Corporation signed a record number of license deals resulting in sequential quarterly revenue growth of 56 percent during its fourth quarter. For the fiscal year 2002, the company achieved record revenue and growth of 27 percent.
• Spotfire Inc. had record orders and 22 new customers in the third quarter. In addition, Spotfire was recognized as one of the top 100 fastest-growing private companies in Inc magazine’s 2002 Inc 500 ranking of America’s entrepreneurial growth leaders.
• EnvoyWorldWide delivered its ten millionth automated, outbound communication this year, representing 100% growth in volume over full year 2001.
• PlaceWare, Inc. was honored by the San Jose Business Journal for being one of the fastest growing companies in Silicon Valley with over 700% revenue growth.
• Curl Corporation, a leader in rich-client Web application development, announced that 18 systems integration partners have committed to building rich-client enterprise applications for its customers.
• Docent Inc. (NASDAQ:DCNTD) was named to Deloitte and Touche's prestigious "Technology Fast 50" program for Silicon Valley, and “Technology Fast 500” for North America, based on its revenue growth of 7,245 percent from 1997-2001.

More complete information on these and other Crossroads 2002 A-List Award winners and the application for the 2003 Awards program can be found at www.crossroads-osa.com. For more information, contact Hilary Shaw at 617.367.3003, or hshaw@crossroads-osa.com.

The Crossroads A-List Program focuses on the top business priorities for IT investments, and considers all types of products, technologies, and services that mainstream enterprise customers are successfully using to drive their businesses forward.

To be considered for a Crossroads A-List Award, a provider must offer:

• An emerging product, technology, or service that is either new to the market or a significant enhancement to an existing offering.
• Four deployed Lighthouse customers willing to speak confidentially to the Crossroads research team about the business impact of the product, technology, or service. Lighthouse customers are early implementers of the candidate offerings. If the candidate offering is a service for individual business travelers, it must be in the public trial phase.

Earning a Crossroads A-List Award positions a product, technology, or service as a proven performer for business. The conferring of a 2003 Crossroads A-List Award signals that an vendor has successfully combined three elements critical to mainstream adoption: strategic focus; a viable product, technology, or service offering; and, most importantly, consistent business results.

Founded in 1989, Open Systems Advisors, Inc. (OSA) helps organizations understand and align business priorities with technology investments. OSA provides confidential, objective advice to industry leaders making major business decisions about technology investments. This includes marketing services, industry analysis and due diligence, and management summits. OSA helps technology vendors improve sales with short, crisp messages that paying customers understand. OSA works with businesses to understand their best opportunities for technology investment. OSA leads private-label meetings for providers and their partners and customer organizations to recognize the linkages and priorities across organizations and business ecosystems.

OSA conducts research under its Crossroads brand that includes the publication of the Crossroads Decisions, conferring of the Crossroads A-List Awards, and production of the Crossroads Conference.

The company can be reached at 24 West Cedar Street, Boston, MA 02108 Telephone 617.367.3003 | Fax 617.742.4594 | www.crossroads-osa.com | info@crossroads-osa.com.

®Crossroads is a registered trademark, and Crossroads Decisions, Crossroads A-List and Bizno-tech are trademarks of Open Systems Advisors, Inc. ©2002, Open Systems Advisors, Inc. All other trademarks are the property of their respective owners.