Crossroads 2002 A-List Award Winners

Tarantella, Inc.
Santa Cruz, CA

Tarantella Enterprise
> Web-based Access for New and Legacy Systems

CUSTOMERS AT WORK

No company starts from ground zero with the Internet today. Businesses introduce new strategies that catalyze existing enterprise investments. Tarantella’s customers are intent on accomplishing such focused innovation cost-effectively. A high-tech software firm, a health care institution, and a multi-national transportation provider were among the reference customers. Common strategic objectives included:

§ Centralizing application management

§ Increasing availability while decreasing TCO

§ Establishing secure Internet access to valued resources

WHY TARANTELLA?

Enterprises use Tarantella to harness heterogeneous systems and to extend the reach of legacy and new applications. Its firewall and proxy server-friendly architecture allows organizations to serve up applications from multiple systems or servers via one point of secure Internet access. It does not require the rewriting of existing code. The software manages application connections via its Adaptive Internet Protocol, which tailors performance to a user’s available bandwidth. With Tarantella’s “follow-me” facilities, users log in and utilize data and local printers. Tarantella provides the organization with security, the users with mobility, and the technology teams with cost reductions and improved productivity.

BUSINESS IMPACT

Near-term value: Knowledge workers performing 24/7 on an as-needed basis expect IT resources to be at their disposal whenever and wherever. Tarantella’s customers are improving the quality of service and breadth of services they provide to highly distributed, highly valued employees and partners.

Enterprise innovation: Progress does not always equate to total reinvention. Companies are using Tarantella to craft applications and services that blend old and new resources. One company is using Tarantella to deliver legacy and new applications based on a host of operating systems. In the process, they have improved availability, cut management costs, and reduced IT-related help desk burdens. Most importantly, they have increased the speed at which they can offer new services to their end customers in all the countries they serve.

Technology gains: The value of Tarantella’s approach to Web-based access is reduced complexity and managed costs. Technology managers value Tarantella’s noninvasive design. Companies are better able to manage scalability and bandwidth without changing their existing infrastructure. In contrast with alternative approaches, Tarantella does not lock users into a single IP address or a client-side application. These IT results can have a dramatic impact on the business. One health care organization has improved its quality of patient care by giving its doctors broader access to the latest clinical data.

SUCCESS FACTORS

Project strategy: Internetworking of applications is a complex undertaking in any organization. All of the reference customers moved forward in discrete phases to keep changes in protocols, desktops, and end-user procedures at a manageable level.

Learning: Once the technical implementation of Tarantella is completed, participating companies report that end-user education is straightforward. All users log on via a single Web page. Retraining requirements are minimal if the legacy application’s user interface has not changed.

Resources: Outside of the Tarantella implementation process, a number of reference customers also reorganized their software change management practices as they brought traditional desktop-oriented applications into the data center.

Fit: Global enterprises with a highly distributed workforce should consider Tarantella as a means of improving IT accessibility and ROI.

COMPANY INFO

Tarantella (NASDAQ: TTLA) is a public company with 150 employees.

888.831.9700
www.tarantella.com
Published: January 2002